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Fortune 100 company has an immediate need for a Business Analyst in their Tampa office. Directly responsible for interacting with business units and other Systems area personnel to document requirements as necessary to design, develop and complete IT solutions within an Agile environment that effectively support the company's Tampa Operations
 

• Performs solution analysis in the course of technical discovery, solution design, development and implementation as necessary to develop solutions to support our business.
• Partners with functional groups within the organization to clarify and document functional and non functional business requirements, use cases, business rules.
• Partners with solution architects and business stakeholders   to ensure  solutions are aligned with business needs and IT strategy
• Understands overall technical direction and communicates this direction to the business to ensure consistent and common application of technology solutions
• Ensures clear and complete project requirements in order to deliver continuous business value
• May provide ongoing support throughout the pilot phase of the initiative
• Builds partnerships with the business and technical representatives to create a team atmosphere while in problem solving activities
• Conducts structured interviews with various business and technical representatives to document information relating to a specific business situation
• Creates workflow diagrams that reflect current and future state and performs gap analyses between current and future state
• Negotiates with business partners to identify phased approaches to attaining the desired future state, balancing pros, and costs.
• Works with team and architects to identify alternative technical approaches, balancing pros, cons and costs
• Documents findings, formulates alternatives and finalizes recommendations
• Perform other assignments to comply with business strategies and initiatives
• Participates with the team to define test cases and support testing.
• Develops presentations to business and technical partners to communicate/sell findings and recommendations
• Uses knowledge and experience to mentor team members.  Assist in cross-training team members in system intricacies and improving team members’ technical skills.

 
Qualifications

• At least eight years applicable business/solution analysis experience
• Possesses PC desktop software skills (proficient with MS Office Product Suite including Visio)
• Skilled in writing SQL queries
• Demonstrates outstanding interpersonal skills with emphasis in pro-active brainstorming and debating dialogues
• Experience with interviewing, researching and documenting findings
• Requires high energy, positive thinking and an assertive personality that is perceived as professional, open, intelligent and a remarkable contributor to any team
• Strong Leader
• Data Mapping
• Knowledge of how technology can enhance the business environment
• Agile experience

 
Preferred

• Knowledge of Life Insurance application
• Bachelor’s degree in Computer Science, Business, Engineering or related discipline
• Read XML and JSON data models
• ACORD
• Web Service Oriented Architecture (SOA)

 

Description
This position is responsible for providing dedicated, high-touch, desktop support to ensure integrity, security and availability of our systems. The successful candidate will have wide-ranging technical experience, using professional concepts as well as incorporating company strategies and objectives to resolve complex desktop issues in creative and effective ways. The candidate will work on complex issues where analysis of situations and/or data requires an in-depth evaluation of unpredictable factors. The candidate will be a creative problem solver that will be flexible and have a willingness to work on-call and respond to after-hours requests as needed.
 
Duties/Responsibilities:

• 5+ years work experience with Microsoft Windows, Microsoft Office Applications and helpdesk / desktop support.
• Performs 2nd and 3rd Level Technical Support to User Support related issues
• Strong problem-solving, analytical and solid troubleshooting skills are essential
• Excellent organization skills, with the ability to prioritize and manage multiple tasks simultaneously.
• Familiar with Blue Screen troubleshooting and use of systems analysis tools such as RegMon, Microsoft Debugging Tools for Windows, Using Debugging Mode, SafeMode, Setup and use of Restore Points, Editing and resolving Registry entry problems
• Hands-on experience with computer hardware and peripheral equipment.
• Excellent documentation skills including verbal and written communication skills.
• Proficient in Microsoft Office Applications (Word, Excel, PowerPoint, and Access)
• Experience with performing backups & recovery, installing, configuring and maintaining desktop & laptop PCs & peripherals, installing & configuring application & operating system software & upgrades, analyzing, troubleshooting, and resolving system hardware, software & networking issues, and troubleshooting & repairing hardware & network connectivity issues.
• Deep understanding of PC hardware.
• Proficient in performing, break/fix, installations, and upgrades
• Deep knowledge of common desktop operating systems
• Experience installing and troubleshooting software for the above platforms
•  Experience in identifying, removing, and protecting against spyware/virus infection.
• Working knowledge of desktop networking (wired and wireless), and network troubleshooting skills.
• Excellent Customer Service Skills strong people skills & an outgoing personality, extremely customer-oriented, treating co-workers and customers with the utmost consideration and respect
• Ability to build excellent and friendly relationships with all employees
• Ability to follow up on assignments from senior members of the team, and complete tasks in a timely manner
• Maintains documentation to ensure it is up-to-date and implements new documentation as needed, contributing to our corporate knowledge base
• Experience with ServiceNow

The Director, Digital Workplace will accelerate our technology function to meet our business goals, maximize the business value from our information technology investments, and unleash overarching innovation for our organization, employees and customers.
 
Define and deliver strategies and solutions for Digital Workplace transformation, including the Digital Workplace vision, roadmap and governance model.
Implement an overarching Digital Workplace strategy, rein in disruptive digital technologies, optimize capital costs and provide new and enhanced customer experiences for employees and clients (i.e. Desktop Engineering: WIN10, MAC, seamless Remote Access, etc.)
Provide the rapid integration of emerging technologies and innovation allowing our internal customers to access their data securely anywhere and anytime.
Assess the maturity and address the true business needs related to mobility, collaboration and self-care, while ensuring performance and cost efficiency.
Sponsor voice of the customer workshops and adopt continuous improvement best practices. Adapt the governance model to prevent the "gadgetization" of the landscape and instead enable industrialized innovation and agility.
Partner with the Head of Enterprise Architecture and the Head of Solutions Engineering and Integration on the design and optimization of enterprise architectures; incorporating digital technologies like mobility, security, cloud services, collaborative solutions, and leveraging the self-service models and the service desk to establish an agile customer interaction layer, while preserving legacy foundations for transactional processes.
Leverage cloud or hybrid services appropriately to position the workplace as a "digital hub" showcasing new services to our employees and customers by seamlessly balancing in-house with cloud services. Enable customer centricity which leads to the organic activation of new performance levers.
 
He/she will be used to serving demanding industries, driven by technology and innovation with constraints imposed by various regulatory bodies and security.
This position includes directing the efforts of Digital Workplace team. He/she will have demonstrated ability to select, train, develop, manage and lead teams.
This leader must have the skills, experience and agility to influence people and organizations, including executive management. This leader will also share a common set of characteristics that drive innovation and value for our customers.
Strong business acumen, process management and vendor management skills and experience.
Proven track record of leading project teams.
Extensive experience in vendor interaction, negotiation and management.
Ability to focus/align organization around critical initiatives, best practices and guiding principles.
Excellent communication skills, analytical ability, strong judgment, and the ability to work effectively with clients, senior management, staff and vendors.
 
Bachelor's degree and a minimum of 15 years proven experience in Information Technology Management in large global organizations supporting commercial activities in developed and emerging regions and applied technical support of complex multi-vendor global environment focusing on Digital Workplace excellence and optimization.
 
ITIL certification.
Master's or PHD preferred
Banking experience preferred.

Fortune 100 company in NYC has an immediate need for an Actuarial Analyst. This resource will be a member of the life insurance illustration software testing team.  They will be assigned to a product team working with excel spreadsheets that produce life insurance product illustrations.  This resource will use these spreadsheets to test the accuracy of our life insurance illustration software.
 
Required Skills

• Extensive knowledge of Life Insurance product functionality
• Strong Excel skills
• Strong communication skills

Desired Skills:

• General understanding of Tax Regulations 7702/7702A
• Familiarity with life insurance illustrations
• Actuarial background is a plus

This resource will act as a Primary Administrator and Support for Middleware technologies including Websphere ND Application Server, Websphere MQ. Secondary responsibilities as a backup for the Pega. PRPC application administrator. Responsible for installation, configuration, maintenance and troubleshooting of complex, business-critical middleware installations. Coordinate and direct troubleshooting efforts. Assist with the discovery of modifications and enhancements to existing configurations and procedures.

Manage Middleware release and patch levels, technology versioning and product roadmaps. Conduct evaluations of overall system performance to develop and implement recommendations to address and resolve issues.

Familiarity with automation of tasks ksh, bsh, python SPLUNK

Having experience working in an Agile IT environment. The ability to work on multiple projects as a shared-service Specialized skillset with distributed applications running in IBM Websphere environment Collaborates with other to solve complex problems. uses sophisticated analytical thought to exercise judgment and identify innovated solutions

Job Responsibilities: 
Skype Engineer will be responsible for designing, implementing, maintaining and supporting Skype Collaboration components of the Office 365/On-Premise associated infrastructure, including all related applications, servers and services. The applicant will need to maintain a high level of ownership and investment in tasks and lead efforts in troubleshooting, remediating and optimizing Skype Collaboration-based issues, while also developing engineering solutions for new requirements and providing strategic recommendations to management. 

The applicant requires solid technical infrastructure experience, strong project management acumen and excellent vendor management skills, in addition to a superior, service-oriented approach to infrastructure operations and is responsible for operational and service management processes to ensure that quality, efficiency and agility goals are achieved. 

Required Skills: 
• 5-8+ years of senior-level (tier 2 or 3) administration and engineering experience in an enterprise IT environment, having performed operational and break/fix activity along with engineering and design 
• Experience with Microsoft Skype including 2015, Online and Hybrid configurations 
• Experience with Skype On-Premise/Online integration with PolyCom & PBX
• Working knowledge of Office 365 authentications
• Extensive experience with the design and implementation of IT projects and major efforts, to include documentation, communication, and coordination of all components 
• Expertise in coordination and escalation to Microsoft support and ability to coordinate with first- and third-party software vendors as needed for resolution of business-impacting problems 
• Ability to convey complex and technical issues to diverse audiences, orally and in writing, in a manner that is easily understood, authoritative, and actionable for the business; actively listens to peers’ input.
• Strong analytical and problem-solving skills; acts decisively and swiftly, identifies problems and drives towards solutions.
• Must be able to collaborate effectively with other senior architects within the organization

Desired Skill 
• Extensive experience with Skype components
• Experience with Skype integration with Polycom
• Experience with Skype integration with Cisco PBX
• Broad knowledge of other Microsoft systems infrastructure products such as Azure and Windows Server, SCCM, Storage
• Basic scripting and development skills & PowerShell a plus 
• Must have excellent Customer Service skills

  Job Description: 

• Review and process managed account applications and service requests
• Proactively respond to inquiries from clients
• Assist the Internal Consultant and Portfolio Specialist Teams with new cases by providing operational expertise
• Work with business partners to ensure that technology workflows are operating correctly and efficiently
• Identify and resolve operational and compliance issues that may arise during daily activities
• Proactively identify process improvements and work with Manager to implement the solutions in an effort to build efficiencies and increase productivity

 
Qualifications:

• Bachelor’s Degree or 2 years of relevant experience
• Knowledge of the managed account industry (finance)
• Proficiency with Microsoft Office
• Strong customer service skills and comfort with inbound/outbound calls
• Schedule flexibility and strong work ethic

• Align requirements / stories to support the Global Marketing and Communications strategy
• Prioritize backlog work and closely coordinate with various digital and technical team members
• Locates, understands and defines stakeholder needs across GMAC
• Elaborates additional specifications, if necessary
• Facilitates the conversations for gathering business requirements
• Writes user stories and supporting artifacts
• Participates in backlog refinement, grooming and prioritization
• Identify and close gaps in the requirements as provided and details testing activities to be conducted on Digital team
• Closely coordinate with Business Intelligence and Technology teams to call out and align dependencies across platforms and capabilities
• Assesses enterprise and technical impact and gap analysis.
   

• Prefer BS degree in Marketing or Communications
• Ideal candidate will have 3-7 years of digital marketing experience with some experience in a Business Analysis type role
• Familiarity with Digital Marketing tools and processes
• Expertise with an Enterprise class Content Management platform required, Adobe AEM experience preferred (must have experience with 1-2 CMS Systems)
• Experience with operating in an Agile environment
• Demonstrable experience in requirements documentation
• Excellent communications skills, written and oral; ability to work effectively with cross-functional teams
• Experience with JIRA helpful, but not required

Position Summary: 
Fortune 100 Company in Jersey City, NJ has an immediate need for a Finance Service Mgmt Analyst with their Finance Operations group. Finance Operations serves as a central team for providing solutions to the business across finance processes, data, systems and organization. The Finance Service Management team, which is a part of Finance Operations, is responsible for providing strategic and tactical solutions to the Finance Organization.  This role will work closely with service management team on Co-Sourced vendors to track changes and financials of contract.

Primary Responsibilities:
Contract Management 
- Updating the documentation on share point - approved Change orders/work orders and back up approvals 
- Updating and Maintaining change control tracker 
Financial Management 
- Checking of Performance invoice for accuracy and terms of contract e.g. COLA, FX, change note etc.
- Maintaining Invoice tracker 
SLA / Tracking 
- Updating the tracking sheet based on the KPI and SLA reported by Accenture 
- Escalating any miss in reporting to Co-sourcing lead 
Travel/ Logistic 
- Maintain of travel schedule for functional owner and leadership 
- Assisting process owner with visa process 
- Coordinating with Vendor team for ground logistics

Qualifications:
1. 3-5 years’ experience in finance 
2. Financial and Commercial Management experience will be a plus 
3. Advanced fluency in Excel (Macro, Pivots etc.)
4. Bachelor’s degree is required, preferably in Business, Finance and Economics related area
5. Exceptional at multitasking and quickly shifting from task to task with team members
6. Must have exceptional interpersonal skills, demonstrate highest level of self-awareness, professionalism and integrity with all internal and external parties

New York City Agency seeks an experienced full stack .NET Web Developer. Under general supervision, with broad scope for the exercise of independent initiative and judgment, this developer is responsible for the system analysis, technical design, development, testing, enhancement, and maintenance of various applications that support the Agency’s business functions. The selected candidate will be required to perform tasks related to the development of software applications and data transformation activities for the Agency.

EXCITING CAREER OPPORTUNITY
Work at DTG Consulting Solutions as a Technical Recruiter
 
DTG’s 45+ years of success and strong client relationships provide a level of stability few companies can match. As an IT recruiting & staffing firm specializing in providing positive and professional experiences to each candidate we work with, we firmly believe in treating people the right way as they navigate one of the more stressful aspects of life – job searching.  As a result, our clients enjoy increased efficiency and success when hiring for IT positions.

We are looking for an outgoing, smart, persistent person to help build relationships with significant clients. Our ideal candidate should be able to ensure client satisfaction and identify new opportunities to increase sales. So… if you have excellent communication skills and a customer service attitude, we would like to meet you.
 
Help Others and Make Money
The right candidate will work with an award-winning team of high-energy professionals who love their jobs and are determined to make sure they provide our top tier clients with the best candidates for their business. You will have access to industry-leading technology and a leadership team who is passionate about making sure that everyone is able to work at their top potential. With access to anyone in the company to help you get the tools and skills you need to do your job, you will be well on your way to a successful career.
 
Description:

Candidate Recruitment and Retention: Recruit, interview and match highly skilled technical professionals with clients’ projects, temporary assignments and temporary-to-full-time opportunities; provide on-going communication and career guidance to candidates.

Ongoing Candidate/Client Activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and candidates currently on assignment to ensure both receive exceptional customer service; resolve any client service issues quickly and efficiently to maintain the highest level of client satisfaction; additional opportunities through contact with temporary professionals on assignment and client companies to grow our business and uncover job opportunities for our candidates.

Business Development: you would be able to develop and grow your own client base by marketing our services for temporary and/or temporary-to- full-time staffing solutions; market to clients via telephone as well as conduct in-person meetings with key managers to senior-level executives, for the purpose of marketing our services to prospective clients and building on existing client relationships.
 
Must:

• Have excellent communication, relationship-building skills, sales and social media experience, ability to negotiate
• Be highly motivated, smart, tenacious and a team player
• Be goal oriented, entrepreneurial and own your experiences
• Be results focused, high drive and the ability to make decisions without direction

Should:

• 1+ years of experience in sales, telesales or recruiting
• Moderate understanding of IT terminology and processes
• Extra Curricular activities such as University (student organizations, athletics etc..
• College/University degree not required.

JOB LOCATION
Saddle Brook NJ
Work Performance = Rewards
If you are interested in financial rewards, you are limited only by your own ambition. You will benefit from a competitive salary, uncapped commission plan, benefits and an extraordinary culture that celebrates successes within a supportive and fun working environment.  We are committed helping you reach your goals quickly so you can enjoy a lasting and rewarding career with us at DTG. We also offer medical, dental, vision, short term, long term disability, life insurance, 401k, PTO, and paid holidays, beautiful office, great working environment with friendly people
 
Are you ready to make your move? This could be a career defining moment. If you want to take the next step to achieving your career goals, apply now. Want to learn more?  Check out this video and hear what DTG’s employees say. https://youtu.be/d3izjesWeU0
 
This position is only available to those interested in direct staff employment opportunities with DTG Consulting Solutions Inc.  Candidates must live in a commutable distance to Saddle Brook NJ. No H1 sponsorship for this opportunity.
 
key words: sales, account manager, account executive, business development, recruiting, staffing, staffing firm, information technology, it staffing, it staffing sales