About Us

Make your next career move a success.

Experience & Knowledge

Backed by decades of experience, our recruiters can help you navigate the job market to a more rewarding position. Our recruiters will work closely with you to ensure your job search is effective, efficient, and successful. Drawing on over 45+ years of experience in the technology recruitment business, our credibility and network are unrivaled.

Job Openings

DTG Consulting matches candidates with jobs in information technology, finance, and various other areas of focus. While many of our job opportunities are located in the New York metro area, we successfully place technical professionals worldwide. Take a look and see if any opportunities might be a good fit:

IT & Telecomms
06.23.2021
  • IT & Telecomms
  • New York
  • Contract or Temp
Objectives / Deliverables-Oversee the process and planning, timelines, deliverables for a project. Highlight and call out dependencies, risk, across projects and deliverables.-Work directly with agent development lead, instructional designers and…

Objectives / Deliverables
-Oversee the process and planning, timelines, deliverables for a project. Highlight and call out dependencies, risk, across projects and deliverables.
-Work directly with agent development lead, instructional designers and workstream leads to ensure the development of e-learning programs and deployment or curriculum.
-Update and manage the project timeline and deliverables, create a learning and development program oversight setup for training development, and support reporting and executive communication (e.g., decks) with Steering Committee members and senior leadership

Qualifications
-Ability to understand and grasp new information quickly
-Strong communication skills including experience in developing a “story like” flow type presentations to communicate our vision
-Collaborative work style and leadership presence with ability to effectively interact and earn trust of peers, senior management
-Project management skills including proven ability to juggle multiple workstreams at the same time
-Small group facilitation skills and experience
-Consulting background and experience desired

Location: Position will be remote initially due to work at home mandate. Once lifted the resource will be expected to commute to NYC area 2-3 days a week,


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IT & Telecomms
06.23.2021
  • IT & Telecomms
  • Remote
  • Contract or Temp
Job Function:●       The ServiceNow Developer / Administrator will be a member of the Service Management Office and drive cross-functional technology for delivering projects on the ServiceNow SaaS platform to meet…
Job Function:
●       The ServiceNow Developer / Administrator will be a member of the Service Management Office and drive cross-functional technology for delivering projects on the ServiceNow SaaS platform to meet critical technology and business requirements.
●       This is a specialized job function that focuses on the configuration, development, and maintenance of ServiceNow. 

Key Duties and Responsibilities:
●       The Primary function is to deliver functionality and maintain the ServiceNow platform.
●       A firm grasp of ITSM processes (Incident Management, Change Management, Problem Management, Configuration Management, and Asset Management)
●       Aid with requirements gathering and apply best practices to development.
●       Assist and oversee production releases while partnering with internal teams to ensure stakeholders are involved with testing and verification.
●       Review and identify performance and security issues or concerns.
●       Ensure alignment to company standards.
●       Follow the enterprise change management process to deploy fully tested and documented solutions to a production environment.
●       Investigate and advise on new features released by ServiceNow and what impact it could have to current processes.
●       Drive automation to replace manual operations
●       Collaborate with Enterprise Architects and Solution Engineers to deliver projects
●       Train development teams and new users on services and capabilities
●       Provide tier 2 and 3 production operational support
●       Potential for off-hours incident response
●       Actively engage with peer technical teams to ensure alignment of business goals
●       Willingness to learn new and emerging technologies and implement in a short time
●       Ability to multi-task and manage tasks with varying priorities
●       Self-motivated, innovative and able to work across diverse technical and non-technical teams.
●       Must be self-directed and willing to learn new tools and services to stay up-to-date with our evolving platform
●       Ability to communicate to non-technical and technical resources

Required Qualifications:

•       5+ years ServiceNow development and administration in an enterprise environment.
•       Ability to configure, develop, and implement functionality within ServiceNow.
•       ServiceNow System Administrator Certification
•       Demonstrable Service Catalog, Service Portal and Configuration Management experience
•       Ability to relate to software engineering challenges and practices

Preferred Education/Experience

●       Education: BS degree in Computer Science or Engineering or equivalent on the job, hands on experience.
●       5+ years of overall IT experience, with a practical understanding of various technologies and processes such as operations systems, storage, networking, monitoring, discovery.
●       2+ years with Cloud (IaaS, PaaS, SaaS) services and platforms other than ServiceNow.
●       Experience delivering automated solutions and implementation of highly scalable, highly available services.
●       Other ServiceNow certifications such as App Developer.
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HR & Recruitment
06.22.2021
  • HR & Recruitment
  • New Jersey
  • Permanent / Full Time
DTG Consulting Solutions, an IT and Executive Search firm, founded in 1972, with offices in Saddle Brook NJ and Boston MA, has an immediate open position for a recruiter. The…
DTG Consulting Solutions, an IT and Executive Search firm, founded in 1972, with offices in Saddle Brook NJ and Boston MA, has an immediate open position for a recruiter. The ideal candidate has the drive and ability to excel in a fast-paced environment, is extremely organized, works well within a team and independently. Of interest are candidates, who have a record of success and interested in high-paced recruitment role and desire to immerse in ever growing IT markets. Our firm offers great platform, collegiate environment, training and mentorship and high upside to energetic and ambitious self-starters, and of course competitive salary, commissions, and benefits.
 
Responsibilities
  • Manage full-cycle recruiting for multiple, complex searches, while working closely with the Business Development Manager to deliver top talent to the client
  • Post jobs and maintain job postings on professional job sites and external web sources.
  • Facilitate the recruitment process from beginning to end, including sourcing, conducting in-depth candidate screenings and resume/interview preparation.
  • Enter and track candidate data through workflow in ATS.
  • Ensure "best practice" recruitment guidelines are administered throughout recruitment process 
Qualifications:
  • Bachelor’s degree preferred
  • Minimum of 1+ years of recruiting experience
  • Experience analyzing job descriptions and candidate profiles to determine target profile needs and appropriate match
  • Knowledge and experience working with recruiting tools and applicant tracking systems is a strong plus
  • Expertise in advanced Boolean and/or Semantic searching
  • Ability to manage high volume of hard-to-fill requisitions in a fast-paced environment
  • Energetic, hard-working and able to meet deadlines
  • Computer proficiency in MS Office 
Eligibility for the following Benefits:
  • Medical, vision, and dental
  • PTO & paid holidays
  • Flexible spending account
  • 401(k) retirement plan
 
DTG Consulting Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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IT & Telecomms
06.21.2021
  • IT & Telecomms
  • New York
  • Permanent / Full Time
FIX Engineer sought by major investment bank's Equities group Seeking for hands-on experience with FIX Protocol, FIX simulators Experience with clients On-boarding, pre-post boarding, integration projects, certification tests, order management…
  • FIX Engineer sought by major investment bank's Equities group
  • Seeking for hands-on experience with FIX Protocol, FIX simulators
  • Experience with clients On-boarding, pre-post boarding, integration projects, certification tests, order management systems.
  • Will involved in certification, configuration and support trading flow across equities systems.
  • Support of FIX systems and Order Routing Infrastructure.
  • Building and updating certification and on-boarding test plans.
  • Liaising with Global Client Connectivity Teams and Vendors for certification and on-boarding regarding configurations supported.
  • Configuring UAT FIX systems, conformance testing and certification of new connections via FIX, ECN channels. 

Christopher
cbollettieri@dtgconsulting.com
(201)220-3858
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IT & Telecomms
06.11.2021
  • IT & Telecomms
  • Pennsylvania
  • Contract or Temp
Job Description:   Focus on application release readiness (not infrastructure)-experience directly interfacing with the business/end users. As part of continuous improvement and maturing Group IT’s Production Operation Readiness function, the…
Job Description:
 
Focus on application release readiness (not infrastructure)-experience directly interfacing with the business/end users. As part of continuous improvement and maturing Group IT’s Production Operation Readiness function, the individual will have opportunity to participate in practice building, help define processes and artifacts
 
Qualifications
  • 7-8 years release management or production readiness within a diverse and complex IT landscape consisting of web based apps, mainframe apps, windows and UNIX platforms
  • Excellent presentation and communication skills
  • Sound business and technical acumen
  • Enthusiastic advocate for change
  • Ability to navigate a highly matrix organization effectively
  • Demonstrates strong ability to be effective in negotiation and influential leadership
  • Focused and versatile team player that is comfortable under pressure
  • Ability to communicate at all levels with clarity and precision both written and verbally
  • Excellent problem-solving and critical-thinking skills
  • Demonstrated experience working on large integrated programs
  • Able to shape/change processes
  • Results-oriented, diligent and works with a sense of urgency
  • Assertive, responsible for his/her own work (self-directed), has a strong affinity for defining deliverables, and willing to commit to deadlines
  • Ability to identify and implement required actions quickly in order to accomplish goals, eliminate roadblocks, and create focus.
Responsibilities
  • Responsible for evaluating initiatives to determine appropriate Release Readiness aspects required based on the nature of initiative to prepare Business, IT, and external entities be prepared of the change or new capability being rolled out
  • Responsible for partnering with Program Leads, Project Managers, Business Analysts and Software Technical Leads to understand the capabilities, benefits, expected business process change, and software capabilities being rolled out to help define operational model or updates to existing operational model
  • Responsible for working with Group IT’s Production Services and Software Maintenance teams to identify the required artifacts including job aids for effective monitoring, assessing, troubleshoot and maintenance of software systems in production
  • Responsible for developing a support manual that can be used as a guidelines for Quickly identifying the software and infrastructure components involved in the flow for each functionality, troubleshooting issues, engagement approach for various teams and their SLA’s
  • Responsible for working with Software Technical Leads, Solution Architects, and Solution Subject Matters to identify opportunities to improve operational and supportability model as part of continuous improvement and maturing Group’s Production Operation function
  • Responsible for planning, resourcing, and facilitating demonstration of capabilities and software as well as ensuring proper knowledge transfer of new software and operational model to Group IT’s Production Services and Software Maintenance teams
  • Responsible for partnering with Production Services to monitor the stability and performance of production environment after major releases and provides insight to future releases for any improvement opportunities
  • Partner with Business team to identify the training and communication needs and tracks them to the closure
  • Monitors post production operations to refine and improve the Release Readiness processes
  • Facilitates project gating process and tracks completion of all required deliverables for Release Readiness
  • Responsible for developing and managing the Release Readiness activities in Agile SAFe tools (preferably CA Rally)
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IT & Telecomms
06.04.2021
  • IT & Telecomms
  • Remote
  • Contract or Temp
Business Project Manager The Integrated Technology PMO team is seeking a Project Manager. The Project Manager will play a key role in driving projects from inception through completion. The successful…
Business Project Manager
The Integrated Technology PMO team is seeking a Project Manager.
The Project Manager will play a key role in driving projects from inception through completion. The successful Project Manager will lead project facilitation across the Business portfolio of work using agile/scrum tactics as well as project management methods & tools in support of key project deliverables.
 
Responsibilities:
  • Responsible for leading the delivery of multiple strategic initiatives using SDLC (Waterfall) and Agile/Scrum methodologies.
  • Responsible for providing project management facilitation by partnering with cross-functional teams to ensure all deliverables are produced on time and with quality results.
  • Development of the integrated master project plan including all interdependencies and overseeing the day-to-day activities for proper project tracking and reporting of all deliverables.
  • Manages and collaborates with the project core teams and key stakeholders in detecting and documenting possible risks and issues; all changes to scope and/or schedule; mitigates/escalates as needed to resolve and achieve commitments from all key stakeholders.
  • Ensures project status is proactively communicated to all key stakeholders via daily stand-ups, project meeting minutes and weekly project status reports that reflect the status of assigned projects and ensures project information is regularly shared, reviewed and discussed with all project core team members and key stakeholders.
  • Support and manage any ad hoc project requests as required.
  • The successful Project Manager will also support and/or champion process and tool improvement efforts to strengthen and build upon existing project management capabilities by continuously improving project management functions and developing new capabilities as appropriate.
  • Define and enforce best practices.
  • Works with the key stakeholders assigned to the project to ensure the right work is being done at the right time, and that the work is ready for the team(s).
  • Responsible for coaching and leading multiple project teams to follow the core set of standard Agile/Scrum processes designed to deliver high quality and exceptional business value to our customers. At the same time, will be responsible for learning what is working and not working on the teams so that changes can be made to the standard processes and tools to accommodate more efficient and effective processes.  
  • Collaborate with onsite and distributed teams to resource, define, and schedule activities required to develop and launch new products.
  • Educate, coach and mentor non-Agile/Scrum project managers and core team members on the use of standardized tools to improve project delivery.
  • Support the collaboration with other PMOs to identify proven project management standards and opportunities for enterprise-wide adoption of the Agile/Scrum framework and methodology.
Qualifications:
  • Bachelor’s degree required.
  • Project Management professional (PMP) certification preferred.
  • Certified Scrum Master (CSM) certification preferred.
  • 5+ years of relevant experience in Project Management within the Insurance/Finance Industry preferred.
  • Excellent analytical skills, independent thinking and ability to exercise prudent judgment.
  • Requires in-depth expertise in Project Management knowledge and competencies.
  • Skilled in project software: Sharepoint, MS Project, MS Office, Lotus and Visio.
  • Knowledge of Agile tools such as JIRA, TFS or Rally preferred.
  • Knowledge of Scaled Agile Frameworks (SAFe) is a plus.
  • Basic understanding of life insurance/financial services industry.
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IT & Telecomms
06.04.2021
  • IT & Telecomms
  • New Jersey
  • Contract or Temp
Job Responsibilities: Collaboration Engineer will be responsible for designing, implementing, maintaining and supporting audio/video conferencing components for collaboration platforms including O365 services (Skype, Teams), WebEx, Zoom and Polycom.  The candidate…
Job Responsibilities:
Collaboration Engineer will be responsible for designing, implementing, maintaining and supporting audio/video conferencing components for collaboration platforms including O365 services (Skype, Teams), WebEx, Zoom and Polycom.  The candidate will coordinate and lead video conferencing infrastructure installations,  conferencing production changes, report/document platform issues, ensure knowledge transfer occurs between engineering and operations staff, and identify opportunities to enhance/optimize/improve overall service to the clients.  The applicant must have a solid technical infrastructure experience, strong project management acumen and excellent vendor management skills, in addition to a superior service-oriented approach to infrastructure operations.  The applicant is responsible for operational and service management processes to ensure that quality, efficiency and agility goals are achieved.
 
The applicant must have experience with designing, implementing, maintaining and supporting collaboration components in Office 365, Zoom, Polycom, WebEx and associated infrastructure, including all related applications, servers and services. The applicant will need to maintain a high level of ownership and investment in tasks associated with both new and ongoing collaboration-based needs within the IT environment. Incumbents must be able to lead efforts in troubleshooting, remediating and optimizing collaboration-based issues, while also working with engineering requirements and providing strategic recommendations to management.
 
The candidate will employ excellent written and verbal communication skills and an ability to work closely with other engineers and administrators in order to ensure smooth transitions and tight coordination amongst users and stakeholders.
 
 
Required Skills:
  • 8+ years of training experience in an enterprise collaboration environment with end-user application support experience
  • Working knowledge of integrating Office 365, Exchange, Skype, Teams, Zoom, WebEx, and Polycom
  • Experience with design and implementation of IT projects and major efforts, to include documentation, communication, and coordination of all components
  • Expertise with professionally coordinating and assisting customer support (tier-1 or tier-2) personnel with O365 related incidents and tasks
  • 2+ years of developing information system design, governance, process, procedure documentation
  • Expertise in coordination and escalation to Microsoft support and ability to coordinate with first- and third-party software vendors as needed for resolution of business-impacting problems
  • Can convey complex and technical issues to diverse audiences, orally and in writing, in a manner that is easily understood, authoritative, and actionable for the business; actively listens to peers’ input.
  • Strong analytical and problem-solving skills; acts decisively and swiftly, identifies problems and drives towards solutions.
  • Must be able to collaborate effectively with other senior architects, support personnel and SN Managers within the organization
 
Desired Skill
  • Broad knowledge of other Microsoft systems infrastructure products
  • Must have excellent Customer Service skills
  • Proficient experience with modern authentication remediation with inclusion of multiple modern browsers, Microsoft Office 365 ProPlus, client profile migration, and mailbox migration experience.
  • Understanding of legacy authentication scenarios preferred
  • Experience providing user guidance, documentation, and consultation
  • Excellent written, oral, interpersonal, and presentational skills
  • Excellent analytical and problem-solving abilities
  • Experience working in a team-oriented, collaborative environment
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IT & Telecomms
06.02.2021
  • IT & Telecomms
  • Pennsylvania
  • Contract or Temp
Fortune 100 company in Philadelphia, PA has multiple openings for Sr. Data Analysts. These resources will be tasked with supporting Group Insurance division's Cloud Data Architecture Practice. Responsibilities include: Analyze…
Fortune 100 company in Philadelphia, PA has multiple openings for Sr. Data Analysts. These resources will be tasked with supporting Group Insurance division's Cloud Data Architecture Practice. Responsibilities include:
  • Analyze the data from a particular business domain and define how best to organize it in support of Group's cloud data architecture runway
  • Work with lead Data Architect to complete various Data Models for business domains
  • Work with stakeholders to understand the business domain's functional and data requirements
  • Work with stakeholders to identify use cases for data consumption (reporting, integrations, etc..)
  • Oversee and describe the conversion of data into insights that will lead to informed business decisions
  • Support Data Architecture by rationalizing redundant data and developing the approach building out the Group cloud data-warehouse and analytics platforms
  • Support broader architecture teams in defining a business domain's master data management approach
  • Define and document the Data Lineage for a business domain
 
Qualifications:
  • 7+ years of experience working in the Data or Systems Analysis field
  • Experience with Erwin Data Modeler
  • Strong SQL skills and knowledge of various database types and technologies
  • Familiarity with relevant data-related AWS services (S3, Athena, Redshift, Glue, etc..)
  • Knowledge and Experience working in a Scaled Agile Framework
  • Excellent collaboration and teamwork skills
  • Excellent written/verbal communications
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HR & Recruitment
06.01.2021
  • HR & Recruitment
  • New Jersey
  • Contract or Temp
Responsibilities:Associate recruiters will be sourcing and qualifying candidates for our established Fortune 500 clients. Individuals must be self-starters with strong oral communication and basic computer skills. Qualifications: 1 -2 years…
Responsibilities:
Associate recruiters will be sourcing and qualifying candidates for our established Fortune 500 clients. Individuals must be self-starters with strong oral communication and basic computer skills.

Qualifications:
  • 1 -2 years of sales experience
  • Ability to analyze job descriptions and candidate profiles to determine target profile needs and appropriate match
  • Ability to manage high volume of hard-to-fill requisitions in a fast-paced environment
  • Strong negotiation, organizational, communication and time management skills
  • Computer proficiency in MS Office
You will start on hourly rate plus commission / bonus. This position could lead to Full-Time Recruiter or Account Manager role.
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HR & Recruitment
06.01.2021
  • HR & Recruitment
  • New Jersey
  • Permanent / Full Time
DTG is currently seeking a technical recruiter to join its team in New Jersey. The ideal candidate comes with experience in high volume technical recruiting, extremely organized, works well within…

DTG is currently seeking a technical recruiter to join its team in New Jersey. The ideal candidate comes with experience in high volume technical recruiting, extremely organized, works well within a team and independently along with the ability to excel in a fast-paced environment. Candidates must be able to have a solid understanding of the Information Technology landscape, relevant roles and required skillset. Responsibilities also include managing ATS along with managing the hiring process from beginning to end.

Responsibilities:
  • Manage full-cycle recruiting for multiple, complex searches, while working closely with the Lead Recruiter/Account Manager to deliver top talent to the client
  • Post jobs and maintain job postings on professional job sites and external web sources.
  • Facilitate the recruitment process from beginning to end; including recruit/source, interview, selection and on boarding of new hires
  • Enters and tracks assignment and/or candidate data in ATS
  • Conduct in-depth candidate screenings and assess potential technical candidates for level of interest, qualifications, and compensation
  • Ensure "best practice" recruitment guidelines are administered throughout recruitment process
Qualifications:
  • Bachelor’s degree preferred
  • Minimum of 1+ years of recruiting experience within the IT/Finance & Technology industries
  • Ability to analyze job descriptions and candidate profiles to determine target profile needs and appropriate match
  • Knowledge and experience working with recruiting tools and applicant tracking systems
  • Expertise in advanced Boolean and/or Semantic searching
  • Ability to manage high volume of hard-to-fill requisitions in a fast-paced environment
  • Strong negotiation, organizational, communication and time management skills
  • Computer proficiency in MS Office
Eligibility for the following Benefits:
  • Medical, vision, and dental
  • PTO & paid holidays
  • Flexible spending account
  • 401(k) retirement plan
______________________________________________________________

DTG Consulting Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Banking & Finance
06.01.2021
  • Banking & Finance
  • New York
  • Contract or Temp
PM/BA Core Banking Conversion Our Client is seeking a Senior Project Manager to project manage a major commercial bank application implementation including integration and conversion from end to end. Must…
PM/BA Core Banking Conversion
Our Client is seeking a Senior Project Manager to project manage a major commercial bank application implementation including integration and conversion from end to end. Must have previous experience project managing large commercial bank projects. 
Primary Responsibilities:
Lead planning and implementation of strategic projects, coordinating with the business, Information Technology, Vendor and various operations teams as necessary to insure a complete and successful transition from old to new product suites.
  • Manage the overall project, and ensuring that the project is delivered on time, within budget and to the expectations of project sponsors and stakeholders.
  • Create and maintain detailed project schedule/plan including tasks, resources and percentage completion.
  • Use Banks change control process to ensure only necessary changes are introduced, and with appropriate approvals.
  • Coordinate with executive sponsors and business stakeholders responsible for the project as required.
  • Prepare all project documentation including business requirements document, project charter, project plans, progress reports, project budget, change control documentation, traceability Matrix and other documents to comply with the Bank s System Development Life Cycle (SDLC) and overall management processes.
  • Identify project risks and work with senior team to identify and implement mitigating strategies as required.
  • Prepare for and run working group meetings as required.
  • Prepare reports for weekly project status meetings and periodic steering committee meetings.
  • Prepare senior management project reports in power point monthly
 
Candidate Qualifications: 
  • 10 years in banking and financial services, with a focus on IT and operations project management.
  • Project management experience with any of the following functionality: Customer, conversions, deposits, Teller/Branch, Data Warehouse, cold storage, imaging, accounting, regulatory reporting, tax reporting, general ledger, Digital channels
  • 5 years managing complex projects, and experience specifically with commercial Banking solutions ie. Jack Henry Silver Lake
  • 5-year experience PM managing Conversions and integration of banking applications
  • Strong experience in creating complex project plans
  • Strong experience managing third party vendor relationship with Banking Vendor
  • Experience in developing reports for weekly, monthly project status meeting and periodic steering committee meetings.
  • Experience leading meetings of employees at all levels, including project status and steering committee meetings.
  • PMP certification 
  • Experience with Banking solutions and applications integrated with banking solutions such as Brach/Teller, transaction processing, loan, Cash Management, data warehouse, cold storage and imaging solution.
  • Broad commercial and private banking experience.
  • Experience with technical project components such as system integration, data conversion/migrations, file transfer and decommissioning solutions.
Additional Skills:
 
  • Professional with knowledge of, and experience with, project management best practices
  • Outstanding organizational and leadership skills, with an ability to drive issues to consensus, while incenting a positive collaborative environment
  • Good analytical skills
  • Ability to build strong relationships and influence project participants at all levels
  • Ability to work effectively under pressure and to tight deadlines
  • Willingness to take project ownership and accountability
  • Strong working knowledge of MS Powerpoint and MS Excel
  • Able to use Microsoft Project, and other Microsoft Office programs
                   Knowledge of Service now and JIRA
 
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Call Centre & Customer Service
06.01.2021
  • Call Centre & Customer Service
  • Ohio
  • Contract or Temp
Fortune 100 company in Cleveland, OH has an immediate need for a Service Analyst. This resource would be responsible for establishing technical knowledge around our processes and work items. Primary…
Fortune 100 company in Cleveland, OH has an immediate need for a Service Analyst. This resource would be responsible for establishing technical knowledge around our processes and work items.

Primary Responsibilities:
  • Transact routine non financial activity on client accounts with both expediency and accuracy
  • Ability to explain basic information in functional area
  • Ability to multi task and leverage organizational skills
  • Assist team members daily to complete work in order to meet departmental and regulatory standards
  • Effective decision making based on comprehensive case analysis
  • Demonstrate valuable interpersonal skills

Qualifications:
  • Associates, or Bachelors degree preferred, or equivalent years of related experience
  • Accountable, ethical, good decision making ability
  • Strong written and verbal communication skills required
  • Good computer skills and ability to multitask

Training & Development: Service Analysts undergo a comprehensive training program to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful.
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IT & Telecomms
06.01.2021
  • IT & Telecomms
  • New Jersey
  • Contract or Temp
Responsible for creating and maintaining project plans for the purpose of tracking tasks and priorities on major projects in order to accomplish goals and objectives on time and on budget.…
Responsible for creating and maintaining project plans for the purpose of tracking tasks and priorities on major projects in order to accomplish goals and objectives on time and on budget. Must be able to identify risks and effectively and proactively communicate status to the business and to project teams and stakeholders. Should be an effective communicator and be able to chair project status meetings, deliver presentations and or reporting on project status and delivery. May have significant experience and knowledge of a specific business or technology related to the projects managed. Requires a Bachelors degree in Computer Science or related field and 10+ years of relevant experience

Primary Responsibilities
• Lead and manage the requirements, user acceptance testing and implementation of medium to large scale cross functional projects following the prescribed Technology Delivery Lifecycle (TDLC)
• Leads all project phases, coordinating with business partners, vendors, and other relevant areas of IT.
• Interfaces with stakeholders and management to manage delivery expectations, provide status updates on project and discuss concerns. Is accountable for ensuring resolution of concerns/issues.
• Actively manages the execution of the project, including assigning tasks to staff, managing scope and ensuring the quality of deliverables.
• Proactively leads and executes project risk management and mitigation ensuring that material variations are proactively communicated to stakeholders.
• Integrates the work of large teams and multiple vendors to deliver project success.

Qualifications:
• Experience in Insurance Financial Services a must. Experience in managing projects that support Annuities, strongly preferred.
• Experience and understanding of Waterfall and Agile project management philosophies
• Leadership and Relationship Management skills are needed for the overall day-to-day management of projects to ensure that project objectives are achieved within time/cost/quality constraints
• For this position, the person will be working with strong personalities. If a tough decision is needed, the PM must bring the right people together, be clear on the needed outcomes, and have the soft skills and EQ to lead the team to a resolution.
• Excellent written and oral communications skills, organizational skills, the ability to work within all levels of the organization, and the ability to meet deadlines and work under pressure while providing a positive image
• Strong organization and problem-solving skills including the ability to respond to changing needs and shifting priorities
• Bachelor’s degree
• PMP certification or related work experience a must; Agile/Scrum certifications a plus
• Solid understanding of Annuity products and concepts
• Excellent PC skills in MS Office including MS Project
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Banking & Finance
06.01.2021
  • Banking & Finance
  • New York
  • Contract or Temp
Job Description: The Operations Specialist will be charged with providing operational support and a superior service experience to Investment Advisor Representatives and their clients. As a member of our Wealth…
Job Description:
The Operations Specialist will be charged with providing operational support and a superior service experience to Investment Advisor Representatives and their clients. As a member of our Wealth Management division, the Operations Specialist will have the opportunity to work closely with both internal and external business partners. This broad level of exposure will allow the individual to quickly learn the managed account business. The skill sets and experiences attained through this role will be invaluable throughout the individual's career.
 
Major Responsibilities:
  • Review and process managed account applications and service requests
  • Proactively respond to inquiries from Investment Advisors
  • Assist the Internal Consultant and Portfolio Specialist Teams with new cases by providing operational expertise
  • Work with business partners to ensure that technology workflows are operating correctly and efficiently
  • Identify and resolve operational and compliance issues that may arise during daily activities
  • Learn and maintain a strong working knowledge of multiple systems, products and services and provide overflow assistance for processing areas
  • Handle incoming calls on all product types (stocks, bonds, mutual funds)
  • Proactively identify process improvements and work Manager to implement the solutions in an effort to build efficiencies and increase productivity
 
Qualifications:
  • Bachelor Degree
  • 0-2 years of relevant experience
  • Knowledge of the managed account industry
  • Proficiency with Microsoft Office
  • Strong customer service skills and comfort with inbound/outbound calls
  • Schedule flexibility and strong work ethic.
  • Series 7 is a plus
 
Technical Expertise: Work closely with internal and external business partners to ensure adherence to SLA's and regulatory standards.
Leadership: Proactively reviews and processes new managed account applications and service requests.
Problem Solving: Ability to troubleshoot and resolve operational challenges (cashiering issues, system problems, etc.).
Decision Making/ Nature of Impact: Constantly seeks opportunities to improve existing processes in an effort to build a scalable and impactful service model.
Communication Requirements: Ability to explain complex operational situations to advisors, clients, and internal business partners
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IT & Telecomms
06.01.2021
  • IT & Telecomms
  • Georgia
  • Contract or Temp
Job Function: The Configuration Management Process Manager works to drive the overall quality of the Configuration Management Database (CMDB) data by ensuring configuration items and relationships are accurate and complete…
Job Function:
The Configuration Management Process Manager works to drive the overall quality of the Configuration Management Database (CMDB) data by ensuring configuration items and relationships are accurate and complete by confirming process adherence and data quality against documented standards. Will be responsible for configuration management activities including identifying, analyzing and controlling configuration changes to hardware, software, documentation, and other configuration item changes. Will involve supporting the asset and configuration management process, building exception reports, and maintaining core data used by the asset & configuration management system.
 
Key Duties and Responsibilities:
  • The Primary function will be to maintain an effective Configuration Management Process; including ownership, population, maintenance, & relationships of CI’s.
  • Oversees and performs configuration audits on a regular basis, identifying records with incorrect or outdated information, and coordinating with owners and support teams to remediate data inaccuracies.
  • Provide support in Configuration Planning, Identification, Configuration Baseline Control and Configuration Auditing activities
  • Collaborate with IT Asset Management and other technology teams to design integrations and consolidate data from hardware discovery and asset repository systems, ensuring the CMDB has updated source data.
  • Design, implement, and socialize detailed configuration management reports and dashboards to show overall health of the CMDB and the IT infrastructure enterprise wide
  • Develops key performance indicators for the configuration management process. Produces reports to evaluate the performance of the process and institutes actions to alleviate shortcomings or streamline the process.
  • Responsible for developing, maintaining and communicating configuration management standards, processes, policies and procedures.
  • Monitor and maintain a CMDB Dashboard
  • Research and remediate any data quality issues reported via Discovery loads and CMDB data.
  • Knowledge and understanding of Industry Standard or Best Practices within the Service Asset Configuration Manager (SACM) space.
  • Provide input to identify opportunities to improve or reengineer the Configuration Management Processes
  • Support internal or external audit requests.
  • Proactively identify and suggest improvement areas.
  • Ability to communicate to non-technical and technical resources
Required Qualifications:
  • 5+ years ServiceNow development and administration in an enterprise environment.
  • Ability to configure, develop, and implement functionality within ServiceNow.
  • ServiceNow System Administrator Certification
  • Demonstrable Service Catalog, Service Portal and Configuration Management experience
  • Ability to relate to software engineering challenges and practices
Preferred Education/Experience
  • Education: Bachelor of Science in Computer Science, a similar technical discipline or comparable experience
  • 2+ years of on-the-job experience with managing a CMDB – preferably in ServiceNow
  • Familiarity with IT service management (ITSM) toolsets, preferably ServiceNow
  • Experience in ITIL Service Asset & Configuration Management.
  • Practical experience in ITIL service management functions and processes.
  • Experience in CMDB Service Mapping and Taxonomy.
  • Experiencing in CMDB Discovery Administration and Cloud Administration
  • Prior hands - on experience creating and maintaining SACM reports and dashboards.
  • Experience with integrations of multiple disparate transactional systems across the enterprise.
  • Excellent communication skills.
  • ITIL Foundation certification.
  • Highly motivated self - starter.
  • Adapt at working in highly matrixed cross functional teams.
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IT & Telecomms
06.01.2021
  • IT & Telecomms
  • Remote
  • Contract or Temp
The Cloud Solutions Engineer will provide input to the Cloud Center of Excellence for a cross-functional technology team in delivering solutions for development and deployment of a hybrid cloud infrastructure…
The Cloud Solutions Engineer will provide input to the Cloud Center of Excellence for a cross-functional technology team in delivering solutions for development and deployment of a hybrid cloud infrastructure platform to meet critical technology and business requirements. This position is responsible for delivering on strategies and designing solutions that will align the use of cloud services and technologies to the published cloud roadmap. Solution Design, Delivery and Support turning business needs into technology solutions. It encompasses many of the functions, such as project management, gathering business requirements, design, development, implementing into production, and support and maintenance.

Key Duties and Responsibilities:
  • Provide experience in developing solutions for highly scalable, highly available, Cloud (IaaS, PaaS, SaaS) services
  • Assist Cloud Architecture in identifying and mitigating risks with technology, and help drive solutions for the enterprise.
  • Create, modify, and adapt a cloud compute solutions to keep the organization aligned between the business requirements and technology capabilities
  • Strong understanding of security practices and how they applied to cloud implementations
  • Align and test future technology trends that will impact the organization
  • Actively engage with peer technical teams to solve problems
  • Input to standards and platform(s) for future application development and help develop team members to utilize the technologies
  • Contribute to best practices with automation, systems management, processes, standards, application performance, capability, tuning, storage and network
  • Alignment of existing application portfolio to cloud standards and services
  • Be a highly motivated and active within multiple work streams and manage deliveries accordingly across multiple projects
  • Evaluate new technologies that could be beneficial to the enterprise
  • Ability to analyze problems, create solutions, and articulate those in a clear discernible manner
  • Communicate with all levels of the organization, senior leadership to professional staff
  • Keeps abreast of business, operational, and technology trends that may affect the portfolio and strategy

    Required Qualifications:
  • Advanced understanding of infrastructure technologies - Server, network, storage, management technologies
  • Public cloud provider experience (Azure)
  • Managed services experience creating, managing, and delivering
  • Experience with IT transformation - data center consolidations and migration
  • Knowledge of architecture and service models (TOGAF, SOA)
  • ITIL (foundational level, but exposure to more detail than foundation is often necessary)
  • Understanding of the importance for governance, risk, security, and compliance
  • Virtualization knowledge (at least VCP level or commensurate)
  • Requires a Bachelors degree in Computer Science or related field and 10+ years of relevant experience.
  • Professional experience in the following:

    • Terraform Enterprise (building services in AWS)
    • AWS – EC2, EFS, S3, LB and RDS
    • Github Enterprise
    • Microsoft VS Code
    • Ansible open source
    • Linux (AMI and Redhat)
    • Bash script
    • Windows (Powershell)
    • DevOPS and Automation
    • Security Integration (CyberArk and LDAP)
    • Communication skills (verbally and written)
    • Strong problem solver
    • Team player
    • Understanding of REST APIs (also JSON data structure)
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IT & Telecomms
06.01.2021
  • IT & Telecomms
  • New York
  • Contract or Temp
Fortune 100 company looking for a creative instructional designer for our Management training curriculum who has experience writing and editing content for various learning solutions such as: video scripts, case…
Fortune 100 company looking for a creative instructional designer for our Management training curriculum who has experience writing and editing content for various learning solutions such as: video scripts, case studies, role plays, virtual classrooms, online content, assessments, and instructor-led training. The candidate should be able to work independently with subject matter experts, , write design documents, create written drafts of storyboards, develop interactive learning activities and review and edit production proofs from course concept and design to completion. This is a full-time contractor position for 6-12 months Five days a week.

Key Qualifications & Requirements
  • Five or more years’ experience writing content in multiple delivery modalities for non-technical training: video scripts, design documents, classroom materials, assessments and storyboards for a blended learning curriculum that includes on-demand courses, as well as live webinars and instructor-led learning
  • Versed in micro-learning and 21st century instructional design
  • Experience and knowledge in the insurance and/or financial services industry
  • Experience writing learning solutions for sales
  • Ability to convert complex information into easily used and understandable text
  • Demonstrate strong writing and editing skills, adaptable to learning type and audience
  • Ability to communicate clearly and professionally, both verbally and in writing
  • Strong listening skills, attention to detail, and decision-making skills
  • Demonstrated ability and flexibility to work in a fast-paced environment and able to prioritize work appropriately
  • Proficient in Microsoft Word and Power Point
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