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Fortune 100 company in White Plains, NY has an immediate need for a Service/Help desk professional. Will be responsible for providing direct customer support to resolve technical issues. Provides feedback and support to team members and other IT staff to collaboratively work towards timely problem resolution. Gather information and problem-solving data for the benefit of the team.
 
Key Responsibilities

• Provide technical and “how-to” business support to custom online applications
• Provide technical support & troubleshooting for required Full Disk Encryption solution and for local Agent PC software installation
• Provide technical support for diverse computer configurations for a “Bring Your Own Device” (BYOD) support audience of agents (e.g. Lenovo, HP, Toshiba, Dell, ASUS, Microsoft, Apple MAC)
• Provide technical support for various multiple mobile device types (e.g. Apple iPhone & iPad, Samsung, HTC Droid Smartphone’s & tablets, Blackberry)
• Provide technical Support in wired & wireless internet connectivity using Internet Browsers
• Technical expertise in working with Windows 7, 8, 10, MS Office, Alternate E-Mail Clients
• Technical expertise for windows peer-to-peer networking including configuration of TCP/IP shares
• Spyware and Virus problem resolution & troubleshooting skills
• Excellent problem determination skills and ability to identify key issues/relationships
• Ability to develop and institute problem resolutions as needed
• Positive customer service attitude
• High level of maturity and sense of responsibility and urgency
• Must be able to work in a team environment
• Provide efficient, effective & courteous customer support to sales agents via phone & remote access

 
Previous Experience

• Typical candidates will possess 5+ years of experience in a technical helpdesk role.
• Experience with helpdesk ticketing systems and processes, logging and updating all trouble tickets
• Experience working within a technology support organization within a business environment

 
Required Skills / Knowledge

• Technical expertise in Microsoft Exchange

o     Exchange setup in Outlook
o     Exchange setup in Mobile Devices
o     Advanced Outlook Client sharing management
o     Manage MS Outlook profile
o     Troubleshoot MS Exchange
o     OWA Access

• Effective analytical and problem solving skills
• Proficient in Microsoft Office Suite applications
• Strong customer service focus; is always seen by customers as professional and helpful.
• Strong written and verbal communication skills with the ability to clearly and concisely document calls and resolutions
• Possesses knowledge of desktop hardware and software and able to address issues by following established procedures.
• Possesses expertise in desktop hardware and software and the ability to resolve customer issues.
• Courteous and tactful at all times with customers and IT colleagues.
• Effective problem determination skills to quickly come to the underlying cause of user problem.
• Possesses a high tolerance for high volume calls with a high priority responsiveness.
• Diffuses problem situations effectively
• Ability to grow within the organization

 
Education / Training

• Bachelor's degree and/or equivalent work experience

Position Summary
Fortune 100 company in NYC has an immediate need for a Financial Planning/Budgeting Consultant. This resource will be responsible for Financial Planning and Analysis for the IT Risk Management Team. Responsibilities include procurement, IT Risk project reporting, IT Risk budget planning and forecasting, and invoicing workflow. This individual will be the primary liaison to the IT Risk Department’s Senior Leadership Team (SLT) and the division’s Budget Coordinator on this information. The Budget Consultant is accountable for translating the data into actionable recommendations to support effective business decision making by Senior Management.

Summary:

IT Risk Security Awareness, Training and Communication support, Senior Associate is responsible for helping support and expand the existing Security Awareness program. Duties will include creation and support of awareness communications, presentations, attestations, marketing material, training rollouts, events, phishing exercises and use of internal social media platforms to include expansion to third parties, consultants and boutiques to align with the new risk structure.

Responsibilities:
•Maintain and develop explanatory materials such as presentations, videos, blog posts, and other materials in support of the Information Security and Risk communications strategy.
•Build relationships with cross departmental partners to improve the quality of security awareness training across organization including consultants.
•Support security awareness phishing programs and follow up trainings.
•Enhance intranet site to refresh content and align with new risk structure.
•Understand cybersecurity threats and be able to liaison between technology and communications.
•Partner with Corporate Communications to convey security awareness messages are consistent with corporate branding.
•Manage reporting and metrics of key dashboard milestones.
•Help organize security awareness events.
•Bring new and creative ideas and energy to the existing program.
•Continuously identify, assess, measure and monitor gaps in program to increase its effectiveness.
•Engage employees and consultants to be mindful of best security practice and behaviors both at home and at work, using interactive learning experiences and building a secure culture.

Qualifications:
•Bachelor’s degree or equivalent experience in cybersecurity.
•3+ years of relevant work experience in information security, technology/cyber intelligence and a solid communications, media and marketing skill set.
•2+ years of security awareness training or a similar background preferably in large enterprise.
•Ability to function independently with limited direction.
•Practical knowledge of various learning styles and a variety of awareness techniques
•Experience writing and designing information security educational material for employees.
•Experience running and supporting phishing campaigns and training.
•Experience using advanced Excel techniques.
•Excellent communication skills (written, verbal, and slide design/visual), with experience in clearly explaining complex information security concepts and technologies for both technical and non-technical audiences.
•Ability to speak to mid to large size groups presenting training and awareness.
•Strong organizational skills and ability to multi-task.
•Industry certifications (or progress toward them) will be considered a plus.
•Instructional designer or any skills related to training will be considered a plus.
•Jive, social media and marketing experience will be considered a plus.

The Application Security Engineer is a hands-on, first line role responsible for evaluating and enforcing security across the Secure Software Development Life Cycle (SDLC). The Application Security Engineer will conduct code reviews and assess/remediate issues stemming from application security scans using various tools. The position will work closely with IT Development implementing, executing and improving the security developed applications that could lead to negative operational, reputational, and/or financial impact. The ideal candidate will have solid experience operating a risk-based penetration testing program, conducting both manual and automated penetration tests to improve application security and effecitvely communicating flaws to management as part of risk metrics reporting. 

THIS IS A CONTRACT TO HIRE POSITION THAT CAN BE WORKED IN CHARLOTTE, NC, LIVINGSTON, NJ, PASADENA, CA OR JACKSONVILLE, FLORIDA.  

Key Responsibilities: 

Conduct ongoing code reviews and application security scans, identify and interpret flaws, consult and advise development teams on remediation and track issues to resolution in accordance with service level agreements (SLA). 
Proactively manage security flaws and engage IT Development to ensure issues are resolved in line with SLAs. 
Maintain monthly management reporting supporting this effort. 
Perform dynamic/static testing using various tools, provide recommendations and guidance on mitigation and validate issue remediation. Maintain detailed evidence documentation throughout process. 
Review application security and approve application changes as part of formal Change Management process. 
Collaborate with colleagues from Security Architecture & Assurance, Security Operations and IT Development in the testing and remediation process, including resolution of issues stemming from risk assessments and third party penetration testing. 
Participate in the development of security standards, provide recommendations for improving application security program based on subject matter expertise and industry best practices. 
Maintain application security program standard operating procedures in line with applicable Security standards. 
Contribute to regulatory, risk assessment and internal audit examinations where required. 


Qualifications 
5+ years experience in application security function working with developers throughout Secure Software Development Life Cycle. 
Ability to identify security vulnerabilities from source code reviews/testing and provide security guidance to development teams. 
Strong knowledge of Open Web Application Security Project (OWASP). 
Strong knowledge of common application security vulnerabilities (e.g., XSS, CSRF, SQL injection, input/output validation, etc.) and how to engineer software to avoid them. 
Expertise in application security testing, static and dynamic analysis. 
Prior Experience in programming in one or more server-side technologies ideal e.g., ASP.NET. 
Experience with manual penetration testing and incorporating with automated methods/tools. 
Familiarity with web application firewalls. 
Critical thinker with demonstrated problem solving skills. 
Demonstrated ability to prioritize and successfully manage competing work assignments in a time sensitive environment. 
A high degree of initiative required with the ability to work independently or as part of a team. 
High level of personal integrity, and the ability to professionally handle confidential matters and project the appropriate level of urgency, judgment and maturity.

Business Continuity Officer
 
As the Business Continuity Manager, the individual shall manage day to day execution of the Business Continuity programs across the organization. These activities include but are not limited to:

• Disaster & Technical Recovery
• Business Impact Analysis
• Business Continuity Planning
• Liaison with Crisis/Emergency Management and Communications

The Business Continuity Manager will drive sustainable, repeatable and quantifiable improvements to these processes aimed at resilience and risk reduction. The primary responsibilities will be to enhance and/or develop and implement policies and procedures for effective Business Continuity programs; ensure documentation of processes are in place and are accurate; communicate requirements and lead projects to implement policies, procedures, and controls, as necessary; and perform periodic program reviews. They will ensure the proper management and maintenance of governance programs that support the business as well as a set of policies, procedures, and controls that is applied to technology across the organization to enforce corporate standards and assure regulatory compliance.

Responsibilities include but are not limited to the following activities:
Business Continuity

• Implement and conduct periodic Business Impact Analysis and manage the Business Continuity Management program
• Working with various departments enterprise-wide to develop and maintain up-to-date business continuity plans using a risk-based approach
• Building and scaling a technical Disaster Recovery program
• Developing and conducting business continuity and disaster recovery training and exercises
• Extensive experience in conducting tabletop and functional exercises across business functions
• Implement tools to support BCP & DR including desktop testing software, BCM software, and emergency communication software
• Serves as point of contact for any identified resilience issues and risks within the business
• Ensures proper coverage across the organization with global Business Continuity Plan owners
• Provides management, leadership, and direction to building, maintaining and enhancing Business Continuity Plans
• Assumes a leadership role in understanding dependencies in the business and incorporate them into Business Continuity plans
• Accountable for identification, understanding, management, mitigation, remediation or acceptance of all continuity risks and issues assigned to the organization globally
• Communicates with senior members of the Bank on plan status including significant enhancements or issues that could impact continuity planning
• Works with respective departments across the organization to ensure effective understanding of Business Continuity Plans and Disaster Recovery strategies

Skills and Experience

• 6+ years progressive experience in business continuity, disaster recovery, and risk management, with at least 2 years managing a business continuity program
• Experience working with global compliance standards and business continuity planning/frameworks
• Ability to analyze, communicate, articulate governance and compliance trends and program requirements
• Experience in working with modern cloud infrastructure, Software as a Service (SaaS), and Platform as a Service (SaaS) environments
• Preferred experience in high growth startup environments or implementing BCP and DR programs
• Experience in financial services industry
• Strong project planning and project management experience
• Proven ability to establish and manage “dotted-line” business relationships to deliver agreed outcomes/deliverables
• Ability to work effectively with all levels of personnel across the organization
• Proven ability to communicate clearly and appropriately based on audience with excellent facilitation and customer service skills
• Excellent written and verbal communications, critical thinking skills, effective interpersonal skills, strong formal presentation abilities
• Ability to be flexible and work effectively with ambiguity and change
• Legal right to work in the United States
• Bachelor's or master's degree in business, finance, computer science, information systems, engineering, or a related discipline preferred
• Industry certifications such as CBCP, ISO22301, CRISC will be prioritized.

Fortune 100 company in NYC has an immediate need for a Data Engineer at the Associate level. We work with data ranging from demographics, credit and geo data to detailed medical data (medical test results, diagnosis, prescriptions) and social media information. We have a modern computing environment with a solid suite of data science/modeling tools and packages, and a large (but manageable) group of well-trained professionals at various levels to support you.
 
You will be part of Data & Platform sub-function team under Center for Data Science and Analytics. The Data & Platform team services internally to Data Scientists who focus on Statistical analysis.
 
You will be part of a fast paced, high-impact team who will work with an entrepreneurial mindset using some of the best of breed tools as part of our Enterprise Data Hub (Hadoop) using R, Spark and Python.
 
You will apply your data engineering skills to build pipelines, workflows to gather, cleanse, test and curate datasets from Oracle, MSSQL Server, 3rd party data and create datasets in Enterprise Data Lake (Hadoop), which will be used by several teams of predictive modelers.
 
You will perform Proof of Concepts and test out new software tools under the umbrella of Data Science but geared more towards data engineering.
 
Responsibilities

• Ingests, merges, prepares, tests, documents curated datasets from various novel external and internal datasets for a variety of advanced analytics involving multi-variate models
• Utilizes data wrangling/data matching/ETL techniques while to explore a variety of data sources, gain data expertise, perform summary analyses and curate datasets
• Functions as data expert, contributes to analytics/solutions design and productizing decisions
• Collaborate with Business leaders to understand business challenges and devise solutions by using business acumen and mining vast amounts of data to draw insights
• Can work independently with some supervision and be part of a collaborative team
• Work with Project Managers and Scrum Masters to provide milestones and stories
• Proactively and effectively communicates in various verbal and written formats with senior level member of the team and partner
• Actively participates in proof of concept tests of new data, software and technologies. Shares knowledge within the team
• Follows industry trends and related data/analytics processes and businesses. Attends conferences, events, and vendor meetings as needed

Required qualifications

• Graduate-level degree in computer science, engineering, or relevant experience in the field of Business Intelligence, Data Mining, Database Engineering, Programming
• 3-5 years of overall experience working in the field of data wrangling and programming with a minimum of 1 year experience with ingesting, cleaning, merging and applying necessary data wrangling logic in Hadoop
• 1+ years in writing complex SQL queries in any of the following and/or similar databases - Oracle, SQL Server, DB2, MySQL
• Proficiency using Python for all data related work such as Numpy, Pandas, PySpark
• Experience working with Linux Operating System
• Experience working with data visualization tools or packages
• Experience building Exploratory Data Analysis reports such as Histograms, Box plots, Pareto, Scatter Plot using R, Python or a Data Visualization tool such as Tableau and Spotfire

Preferred:

• Understanding of statistical modeling concepts, designs and analytics-based products
• Any experience in using ETL tools such as Ab Initio, Talend, Informatica, Pentaho
• Any experience working with Data Warehouses and/or Data Marts
• Any experience in Life Insurance business

 

• 10+ Years of experience
• Broad based knowledge of tax / generalist – heavier on 1120, with knowledge of others (1065/1120S/1041/1040s)
• CPA
• Does not need to have ProsystemFx knowledge, but is certainly a plus

 
My first choice would be to have this individual work out of the Saddle Brook, NJ office.  Second choice be flexible to work out of NJ or NYC office. Third choice work out of our NYC Office.

Fortune 100 company in Tampa, FL has an immediate need for a Database Developer. This resource will be responsible for the support of existing or new DBMS facilities, which may include DBMS software, DBMS support tools, 3rd party operational applications, or Data Warehousing solutions on the DBMS platforms. Also assists with the development of new operational and Data Warehouse environments and solutions.
 
Company's database environment consists of Oracle, MS/SQL Server, DB2 on IBM i and DB2 on AIX databases.  There are several 3rd party applications that utilize a MS/SQL backend, e.g. Witness, UNICA, Blue Pumpkin, Genesis/CTI and various other applications.  There is a need for production support of these 3rd party and customized databases.
 
Responsibilities:

• Performs the monitoring of jobs, disk space, performance, and error logs on development Oracle, SQL Server and DB2 environments, and recommends changes or develops automated support when appropriate.
• Provides production support and communications by working with network administrators, technical support staff, application development teams, and 3rd party vendors in order to implement tactical solutions for performance and functional issues.
• Supports QA model cycles and data loads.
• Provides training for users on reporting from newly implemented solutions and changes to existing solutions.
• Prepares written Knowledge Base documentation of technical issues or software problems to further the technical knowledge of other DBAs and to avoid recurring problems.
• Deploys and QA tests database changes via implementation into model environment.
• Provides SQL support for ad hoc query tuning and data questions.
• Contributes to Disaster Recovery preparation and assists with recovery strategy as needed.
• Supplies input for the development of business reports using appropriate BI data reporting tools.
• Assists with the environment build configuration and integration of current and future MS SQL Server and DB2/AIX databases for 3rd party applications such as CTI, CRM, Pega and other client server based applications.
• Contributes to the development and communication of the deployment of SSIS ETL packages, control record updates, starting/enabling/disabling jobs, and the movement of files to be reprocessed.
• Assists with execution of tactical plan components of the data architecture so data can be managed from a logical data design to a physical database design.
• Supplies input for various modeling and data warehouse design methodologies to develop logical models for Data Warehouse and operational OLTP systems, based on thorough requirements analysis.
• Contributes to company-wide data and database documentation including standards and procedures.
• Contributes to a centralized, company-wide repository environment to capture and enable the reuse of data across projects and develops interfaces to application development tools.

 Qualifications:

• Bachelor’s degree or equivalent experience and at least 3 years of applicable DBMS experience.
• Knowledge of logical and physical data design techniques, knowledge of CASE tools and dictionary software.
• Familiar with complete application development life cycle.
• Knowledge and/or experience with client server technology and distributed databases.
• Knowledge of multiple DBMS’s across multiple platforms.
• Ability to manage workload in an aggressive, multi-tasking environment
• Strong oral and written communications
• Strong PC experience including Windows and the MS Office suite
• The ability to share learned knowledge to increase support level of database systems
• Willingness to learn through on the job experience and support new technology
• Willingness to perform additional, unplanned project work when assigned
• Must be a team player.

 Optional:

• Experience in a Oracle, SQL Server, and/or DB2 on IBM i database environment.
• Microsoft Certified Professional Windows 2000
• Microsoft Certified Database Administrator (MCDBA)
• Experience with Oracle Essbase OLAP software, multi-dimensional databases and data mining
• Knowledge of Life Insurance, Marketing, Telemarketing, Call Center and Data Warehouse systems and applications.
• Application package experience - (especially IMA’s Telemar and Genelco’s LSP).
• Programming knowledge and practical experience in Visual Basic, ASP, and/or .Net
• Familiar with CA ERWin data modeling software.
• Experience with Windows Scripting.
• Experience with UNIX shell scripting.