Job Description

Learning Management System SME

Job Description:

  • Configure, administer, maintain, update, and document our LMS environment
  • Be a key Subject Matter Expert on the LMS
  • Manage users, maintain systems and track ongoing progress and communication with our field teams and field leadership groups
  • Monitor, measure, and evaluate results to ensure success and adapt content and deployments based on feedback
  • Develop and document processes and policies as needed to establish consistent use of the LMS
  • Provide training to field teams and field team leaders
  • Proactively ensure consistent use of Learning related systems
  • Perform administration tasks to support training activities and operations including scheduling and logistics of both live and virtual training sessions
  • Perform quarterly reviews on the LMS to surface points for improvement

Required Skills & Experience:

  • Hands on experience with Learning Management Systems, preferably Cornerstone
  • 2+ years of relevant experience in a cross-functional role
  • Experience with e-learning content authoring systems, preferably Captivate
  • Strong data analysis skills
  • Excel at collaborating with others
  • Analytically focused mindset when deploying, monitoring and improving systems
  • Strong technical aptitude as it relates to learning new systems and integrating across systems
  • Functional experience using learning management systems for training delivery
  • Comfortable working autonomously as circumstances change and priorities shift, based on needs, without significant oversight
  • Successful track record of planning and executing projects


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